Refund & Revocation Policy
All True Legends Credentials are the sole property of GENSIX. GENSIX may, in its sole discretion and at any time determined by GENSIX, cancel, revoke or refuse from any individual or company the following: Credentials, purchases, and/or hotel reservations made through GENSIX Housing. GENSIX will not be responsible for any penalty, fee, loss, or expense that might result from such action.
True Legends Conference: GENSIX issues no refunds under any circumstances. Any and all payments made to GENSIX are not refundable for any reason, including, but not limited to, failure to use GENSIX Credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases. GENSIX will not issue refunds for Credentials that have been revoked. GENSIX may at its sole discretion, offer a direct exchange for Live Streaming or Digital Download of the True Legends Conference in place of a refund on a case-by-case basis.
Unused Credentials have no monetary value and cannot be credited to future years or events. GENSIX will not issue refunds or credits due to failure to redeem.
Other Products: GENSIX typically ships products within 2-24 hours of receipt of orders – Mon-Fri, excluding holidays. As such, cancelling orders is not feasible. Any exchanges will be granted on a case-by-case basis and any related costs including shipping, will be at the purchaser’s expense.
Use of Credentials
Credentials will need to be purchased for a Participant’s continued access to the Events, including showcases, parties and conference content. Use of a Credential by anyone other than the authorized individual will result in revocation of the Credential without any refund.
GENSIX Credentials are issued to, can be picked up by, and used by only the individual named in the registration. GENSIX Credentials are non-transferable after they have been picked up. GENSIX badges allow the badge holder entry to specific defined events, but cannot guarantee admission to every GENSIX event. Event admission is subject to venue capacity and age restrictions in compliance with state and local laws. Age restrictions are specific to each venue.
GENSIX Credentials may not be used as a prize in any form of promotion, contest, game, or sweepstakes without written pre-approval from GENSIX.
Lost & Found
Lost and Found will be located at Registration during the Events. Participants can drop off found items at the Registration Help Desks during the Events. Participants can also email a description of an item and the location it was lost/found to email@example.com. After sixty (60) days following the event, unclaimed lost and found items may be disposed of in GENSIX’s discretion.
Photographs and/or audio/video recordings taken at the Events by GENSIX, or others on behalf of GENSIX, may include a Participant’s image, name, voice and/or likeness. By attending and/or participating in the Events, each Participant hereby grants GENSIX permission to use the Participant’s photograph, image, likeness, voice and statements for any purpose, including but not limited to commercial purposes, without compensation or credit to the Participant, in any and all media now known or hereafter devised.
Code of Conduct
Event Participants agree to the GENSIX Code of Conduct. GENSIX reserves the right, without refund, to revoke the Credentials of Participants whose conduct violates the Code of Conduct.
GENSIX EVENTS are not a place for conversations, discussions, and behavior that are intentionally inappropriate, off-topic, disruptive, or abusive. GENSIX defines inappropriate behavior as any form of verbal or physical abuse, the use of derogatory or discriminatory language, gestures or actions, any form of harassment, racism, sexism, or any other targeted comments which are intended to cause personal offense to another GENSIX participant either in-person at the event, or the violation of any local or state laws.
GENSIX may take action in its discretion against any individual(s) or group(s) it believes fail to meet the standards set forth in this Code of Conduct, including but not limited to revoking the violating parties’ credentials without refund.
Please contact GENSIX Administration (firstname.lastname@example.org), if you believe you’ve observed or experienced a violation of this Code of Conduct, and GENSIX will work to assess the situation and to respond as soon as possible. Please remember that notifying GENSIX does not constitute or replace a notification to local law enforcement.
All violations of the law should be reported to local law enforcement. For emergencies, immediately dial 9-1-1, or non-emergencies, the local Police Department.
GENSIX is a private event and maintains a respect for the 2nd Amendment of the U.S. Constitution. GENSIX seeks to encourage a safe and secure event environment. Participants are encouraged to responsible behavior if carrying weapons of any kind, including concealed or displayed firearms and comply with all local, state and federal laws. GENSIX reserves the right, in its sole discretion, without refund, to deactivate and/or revoke the Credentials of Participants who violate any event, local, state or federal policy. Participant agrees that this policy is in force, and agrees to comply with the policy. Each Participant understands that participating in the Events is voluntary and may involve certain risks of physical injury, damage to property, and other damages or losses that may be sustained by a Participant. Each Participant assumes all risk of damages, property loss, and personal injury which may occur by participating in the Events.
GENSIX will strive to provide Live Streaming to license holders (those who have purchased live streaming from GENSIX) from the start of the first speaker until the end of the conference to the extent possible by all means under GENSIX’s control. Because of the variables and nature of technology, GENSIX makes no warranties about the consistency of the live stream and can take no responsibility for dropouts in the live stream, or other unforeseen interruptions to service. GENSIX also cannot take any responsibility for the integrity of the user’s hardware (computer or device), the user’s internet signal bandwidth, or any other consideration outside of the control of GENSIX. For this reason, GENSIX is providing VOD (Video on Demand) to allow streaming purchasers to view any missed content for up to 30 days after the conference. GENSIX purchases streaming spots in advance. As such, there are absolutely no refunds for streaming. GENSIX may substitute a Digital Download of the conference at its sole discretion should GENSIX not be able to provide Live Streaming to customers.
IN NO EVENT SHALL GENSIX BE LIABLE TO ANY PARTICIPANTS, OR ANY OTHER PERSON OR ENTITY FOR ANY PERSONAL INJURY OR DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF BUSINESS PROFITS OR OTHER PECUNIARY LOSS, INCLUDING ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, ARISING OUT OF ANY PARTICIPANT’S USE OF THE REGISTRATION, CREDENTIALS AND/OR PARTICIPATION IN THE EVENTS, EVEN IF GENSIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT AS MAY BE EXPRESSLY SET FORTH IN THESE TERMS, PARTICIPANT’S PARTICIPATION IN THE EVENTS, AND ALL SERVICES AND PRODUCTS PROVIDED IN CONNECTION WITH THE EVENTS, ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, ARE MADE WITH RESPECT TO THE SAME, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR SAFETY, OR ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING. GENSIX EXPRESSLY DISCLAIMS ANY WARRANTIES NOT EXPRESSLY STATED HEREIN.
Each Participant agrees to indemnify, defend, and hold GENSIX and its officers, employees, volunteers, and representatives harmless from and against any and all claims, demands and all other liabilities, including, but not limited to, costs and attorneys’ fees, made by any third party arising out of or in connection with each Participant’s use of the registration(s) or Credentials, or any Participant’s violation of the Terms.
The Terms will be governed by the laws of the State of Montana, without regard to its principles of conflicts of laws. Each Participant and GENSIX hereby irrevocably submit to the exclusive jurisdiction of the United States federal and state courts located in Montana and agrees that any such court will be the proper forum for the determination of any dispute arising hereunder.
Each Participant has read, understands, and agrees to the Terms & Conditions of GENSIX, which are incorporated herein by this reference.
GENSIX reserves the right to make changes to the Terms at any time without notice to each Participant, so please check back and review the Terms from time to time. In the event that any term or provision of the Terms shall be deemed invalid, illegal or unenforceable in any respect, such term or provision shall be deemed severable and shall not affect the validity and enforceability of any remaining term or provision.